Staff & Team Training Workshops
Workshops That Actually Work!
Real strategies from 25+ years in the field — interactive, insightful, fun, and no PowerPoint. Your team leaves with tools they’ll actually use today!
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Featured Sessions
All workshops customized to your organization’s unique needs · Onsite & Virtual available
Paul’s workshops serve corporate workplaces, Head Start programs, tribal casinos and communities, government agencies… really anywhere people work or gather. Whether you’re dealing with:
- Burnout & compassion fatigue
- Difficult customers & communication
- Customer service excellence
- Team mindsets & morale
- Whatever else is getting in the way
What People Are Saying
Real feedback from real organizations
“
Before this training I was TERRIBLY FRUSTRATED at work. Now I am more focused on the things I can really change. Thank you.
★★★★★
Roberta Haegele
Customer Service · City of Tacoma
“
Great facilitation — the discussion was authentic and allowed for open and honest communication. I can see outstanding results are ahead of me! I will strive to remain objective and optimistic.
★★★★★
Drew Phillips
Tribal Development Manager · FireKeepers Casino Hotel
“
I liked the way Paul presented — it allowed us to drive into the topics. I valued all of it and being able to use the tools he showed us instead of reacting and creating conflicts.
★★★★★
Erena Chivers
Director · Ute Tribe Head Start
“
Paul goes deeper than other trainers, focusing on personal accountability and the underlying cause — rather than the system.
★★★★★
Julie Brown
Employee Dev. Consultant · Transamerica Worksite Marketing
Additional Topics Available
Customer Service Excellence
Conflict Resolution & Prevention
Gossip Prevention
Helping the Challenging Customer
Mastering Change
Mastering Job Stress
The Power of Internal Dialog
The Art of Resiliency
The Art of Positivity at Work
Team Building
Out with the Negative
Goals, Structure & Results
Aligning Vision to Mission
Art of Responding, Not Reacting
Confident Again!
ReFocus, ReCharge, ReEnergize
Communication Skills
Maintaining Positive Attitudes in Customer Service
Ready to Bring Paul In?
Onsite · Virtual · Customized to Your Organization’s Unique Needs
Book a Discovery Call
